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| Location: | Oak Brook, IL - Corporate |
Overview:
Chiro One Wellness Centers is a rapidly growing healthcare organization with over 150 clinics across the Country. We help thousands of patients each month live healthier lives through our unique chiropractic care model.
We are seeking a highly motivated Inside Sales Representative to serve as the first point of contact for prospective patients. This role is responsible for converting leads into scheduled appointments through inbound and outbound communication channels including calls, texts, emails, and chats. Success is measured by patient acquisition, conversion rates, and appointment attendance.
Convert leads into new patient appointments through phone, email, chat, and text.
Achieve or exceed daily, weekly, and monthly performance targets (appointments kept, conversions, new patients).
Communicate the value of Chiro One’s care model and differentiators.
Apply sales techniques: rapport building, active listening, qualification, objection handling, and closing.
Handle high volumes of communications while ensuring a positive patient experience.
Provide feedback on scripts, processes, and system improvements.
Participate in ongoing training to enhance sales effectiveness and technical knowledge.
Required:
Proven success in meeting or exceeding sales goals.
Strong verbal and written communication skills.
Self-motivated, detail-oriented, and organized.
Proficient in Microsoft Office (Excel, Word, PowerPoint).
Ability to thrive in a fast-paced, high-growth environment.
High school diploma or GED.
Preferred:
Experience in inside sales or call center roles.
Familiarity with CRM platforms (e.g., Salesforce, Microsoft Dynamics).
Healthcare industry experience.
Associate or bachelor’s degree.
Goal-oriented with a “hunter” mentality.
Energetic, persuasive, and service-focused.
Persistent and self-driven.
High attention to detail and follow-through.
Uncapped monthly bonuses starting at $250, based on individual performance.
Team performance bonuses range from $300 to $600 monthly.
All team members must uphold Chiro One and TVG-Medulla, LLC’s standards regarding confidentiality, compliance, and ethical conduct. Additional duties may be assigned, and a background check may be required.
